I was speaking with MIKE in Customer Support
My glowforge completlely quit on me and he was sending out the black cable for me as I am under warranty.
I purchased and paid for the OVER NIGHT shipping understanding that it was a holiday but never got my tracking number for the shipment.
He sent an invoice that I had to pay with a Business Paypal with a different address.
Once paid I did not hear back from him with a tracking number or email
Can someone help me with this.
The Shipping address should be the address on file and not this one. >