Password reset not working

My original glowforge password apparently doesn’t work anymore, and I tried resetting it about 10 times now and nothing changes and I can’t use my machine and I’m super frustrated. Does anyone have a solution?

I’m so sorry for the frustrating experience. You should have just received an email from us with more information.

I’m going to close this thread. If you have any other questions, feel free to start a new topic.