Please Help New to Glowforge - Purple light when trying a project

Hi brand new to Glowforge got it yesterday printed the gift of measure - 4 times - then decide to do a binder project I saw up here with a mandala design on the cover using basswood ply and it started going back and forth but it was not printing anything and then in about 1 min after it started it stopped and the light went purple. The safety manual said stop using if any other color other than white, yellow or teal. So we powered off. Any help or advice? Thank you in advance.

Have you tried powering off and restarting? I’ve seen that has worked for others in the past with a purple light.

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just did that and restarted it and now its working. thank you so much!!

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Glad you’re back up and running!

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thank you again!!

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You’re very welcome. You’re gonna like it here!

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I think your right! :slight_smile: I’m having so much fun!

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Thanks for the advice @robermar36

I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic. Thanks for letting us know about this!

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