I have two Glowforge Basic models and my newest one (purchased a couple of months ago) has poor print quality that is getting progressively worse.
I cut a large volume rectangular keychain that come out with wavy edges and more recently it will not engrave straight lines either.
The same files and materials work without issues in my older machine (purchased last year).
I have emailed Glowforge support but responses never come quickly.
Wondering if anyone is having similar issues and if there is a known solution.