I downloaded two of the premium free design. Each was the red acrylic earrings. I accidently deleted them and now when I go back to the retrieve them it says open the design and nothing loads on my board. I see the picture on my design screen when I go to pick the design I want but there too when I select it there is nothing that downloads onto my bed of the glowforge. It still say no artwork. How can I get these two earring files reloaded.
Thanks for your help.