I have a project due and since Glowforge hasn’t got back to me yet figured I would try here.
I am trying to use the premium features. Which I need for my project… Everytime I try and purchase the premium I update my card info ( bc the card on file is not correct) and it keeps saying “card declined”
I called my bank and they said everything is good on their end that it seems to be a glowforge problem. I also did the prompts to updating subscription payments and I don’t have that option.
Any ideas on how to fix this because I am in a time crunch