Preview not showing up?

running a test print on inventables 2 color acrylic, no preview is showing up as it’s running

Looks like my wifi may have dropped out?

but shouldn’t that preview be already downloaded on my machine if the print is going?

Thank you so much for the details. I’m looking into it now. As soon as I have more information I’ll update this thread.

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Thanks for letting us know about this. We’ve been looking it, and haven’t been able to reproduce the issue you described. Has this happened again since you contacted us?

I haven’t been able to work on the laser lately, if it happens again I’ll update with more details.

I don’t expect this to happen again, so I’m going to go ahead and close this thread. If the problem reoccurs, please open a new thread or email us at