Perhaps it’s called context, but perhaps you are right.
I’ll do my best to make my questions abundantly clear next time.
thanks for your input 
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Hi @TheAlikA. I was just checking in and seeing if you were able to try any of the recommendations to address any unexpected print result trouble. Let us know any results, and we’ll be happy to take a look. Thanks!
Hi, I have made a couple of cuts since then without the same problem, but as I mentioned it comes and goes… so far so good… Italy has shut down for COVID related causes so It wont be soon till I get to cut again.
Thank you for the update. Since everything seems to be printing ok right now, I’m going to go ahead and close this thread. Once COVID restrictions have been lifted and you are able to get to your Glowforge again, please try the suggestions provided here. If the issues continue, please email us at support@glowforge.com and reference support ticket 288994. We’ll then be able to pick up troubleshooting right where we left off. Thank you!