Printer head dislodged

Community Support
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My printer head seems to have come off the track. I was staining wood next to it and heard it make an odd noise and I looked over and it was cutting the base of the honey comb tray.
I’m scared to move it, I don’t want to break it!

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Welcome to the forum.
Turn the machine off and gently guide all wheels back onto the rails.

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DON’T WORRY they built the machine pretty well, I had wood blocking the gantry and had the laser tube turn sideways, and it went back in place and worked like a champ.

@dklgood’s advice is Great, follow it!!

ONLY advice I can add, UNPLUG MACHINE before you start moving guts! :slight_smile:

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Hello @mdicastro15

Thanks for reaching out. I’m sorry for the scare!

Is it possible something in your Glowforge blocked your laser arm from moving? Please check around the rails for any obstructions. If there aren’t any, could you please do the following for me?

  1. Turn off your Glowforge
  2. Try gently sliding the laser arm towards you a bit, perhaps moving one side, then the other. Whether or not that works, continue to the next step.
  3. Placing one hand in front and one in back, gently lift up the laser arm on the right side, near where it shows that it’s off the track. Make sure your hands grip the metal bar, not the tube itself.
  4. While lifting upwards, roll the the gantry towards you, then farther away a few times. Your goal is to straighten it out, so that it’s parallel to the front door. It will pop back onto the track where it belongs.
  5. Once it’s on the track, place one hand on each side of the laser arm (left and right now, rather than front and back) and roll it to the center of your Glowforge. Then roll it back about three inches, forward to center and then 3 more inches towards you, and then do that a few more times.
  6. Move the Printer Head to the approximate center of the laser arm.
  7. Turn your Glowforge back on and continue printing.

Would you let us know how it goes?

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Hello! Sorry, I didn’t realize how to respond. I am Up and running Again! Thank you!

Sent from my iPhone

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Thank you for the update. It’s great to hear that you’re back up and running! I’ll go ahead and close this thread. If you run into trouble again, or have any questions for our team, please reach out and we’ll be happy to help.