Printer head moves, but laser not firing- RESOLVED

Ok, I have done some searching, and have not found a solid answer as yet.
My Basic unit will cut/engrave proof grade with no problem, but when I try to use custom material/height, the laser does not seem to fire.

-I dont see the tell tale purple inside the laser tube with the custom, as I do the proof grade.
-After the first few attempts, I cleaned the mirrors, camera and lens.
-Bed is out and I used the bed height calculator for material height.

Any info would be great.
Cheers!

hi there. maybe check your settings. you could have it set to like 1% power and it’s just not making much of a mark.

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…I swear if thats the issue Im going to quit engraving. lol

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thats exactly what it was. Im that guy that didnt check the power button, lol
Thanks for the help.

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The set focus tool is awesome for this. You might still need to do a little bit of math just to make sure you have the item in the focus range, but it makes life much simpler (and more accurate).

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soooo glad that helped! i’ve seen people have this exact issue a few times. you’re not alone!

Thank you @edyvetter for the assistance! @gravesly since you were able to get back to printing I’m going to close this thread. If you run into any other troubles you can reach back out or post a new topic.