Printer Head will not move on start up

My printer head will not move on start up anymore. Have reset WiFi multiple times, checked all the black cables on the hood, and even tried the re-center trick (move head to middle under camera and then turn on). Anyone else with this problem?? I should add it makes the normal start up noises (fan starts up, and the little ticks noises), and the camera will not take a picture shows error.

2 Likes

We seem to be having the same issue tonight. We’re also getting a “Camera did not take a picture” error from time to time tonight (and we’re not trying to do that), too (an error that someone else was also getting). Ours continually gets to “centering” and then sticks there, but no movement happens. I think something is up tonight.

1 Like

Mine started last night. Did either of you try to run last night?

2 Likes

No, we had no jobs yesterday. I hope this isn’t going to last days.

2 Likes

did not try yesterday, first time using this week.

1 Like

@nrod1209 I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.