Prints not square

We received a new machine on Wednesday but our prints aren’t printing square. For example, when we cut a circle, it’s slightly off. When we cut a rectangle, it’s slightly off. On the larger pieces that we print, it’s even worse. Any ideas how to fix this?

Have you checked the documentation?

Support/Troubleshooting/Perfect Squares:

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Thank you so much! I must not have been typing in the right thing. I swear this is my 5th Monday this week.

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Wow that is a rough week. hope your weekend improves. :slight_smile:

Thanks for the answer @o-o , that’s right. I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic @CustomHouse . Thanks for letting us know about this!

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