Is more like a parallelogram.
Is there a way to square up the glowforge?
It may have been like this from the start, I have no way of telling. Hadn’t used it in this manner since I got it, until now.
Did you already follow the instructions to square up the gantry under support/troubleshooting?
If so, you likely have a loose belt or, worst case, a failing motor.
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I used a precision machine square to square my gantry and just remember if I ever move it manually to check it again afterward. Follow the instructions above and then check again. If you need to, make sure the power is off and adjust one side by hand using your square.
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Thanks guy! I’ll get right on it!
I’m so sorry to hear that you are hitting this snag!
As @eflyguy mentioned, these steps should be the first ones to review. Let us know how it goes, and if you are still running into trouble.
Thank you 
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That did it! Thank you guys!
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This is so great to hear! I’m glad the communities advise helped. I’ll close this thread for now, but please don’t hesitate to reach out to us directly at support@glowforge.com if you happen to run into any more trouble. We’re here to help!