Pro Pass Through Issues

Community Support
1

I have used the pass through for a variety of things and am running into an issue. The first item I cut was an 18 inch circle and it worked perfectly fine with a 20 inch board. The second time cutting an item (outline of a Star Wars Falcon) is 20" long so will take 3 passes. The first pass it will cut fine and I do a realignment. When I pull the item forward as directed and hit continue the right side for some reason jams as if it is caught on something and then the second print is off. I cleaned the machine, made sure no bits are on the belt etc and retried it. Same exact thing. I went back and printed it so it was only two prints and no issues. It makes a grinding sound when the belt or side on the right side catches. Any suggestions?

The machine is only a month old too BTW.

2

I’m betting you’ve got a piece of debris in your belt. Turn the machine off and very slowly run it through the motion over there, see if you can feel where the jamming is occurring - then look there for bits of material.

3 Likes
3

Let me check!!

4

That must have been the issue as cleaned it out and did some test prints and all is well!

5

I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re here to help!