Pro Shield Cover

I ordered the pro shield front and back and I was expecting the rubber flap that covers the opening at the front of the Glowforge. Does it really not come with the rubber flap? How do I replace the rubber flap?

The shield is just a metal cover and blocks the opening completely. It looks like the rubber flap could be easily replaced but only Support will know if the part is available. It’s not in the Store.

Thank you, I will call support tomorrow and we if I can get the rubber piece replaced.

You’ve already opened a support ticked by posting here, so they will respond soon. :slight_smile:

Hi @cornercreationstudio! I’m so sorry it wasn’t clear what you’d be getting when you purchased the Pro Shields. I’ve just sent you an email to help get you what you need, so I’m going to close this topic.

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