Problem uploading pendant file or any file marked with new green icon

When I try to open my files on my Dashboard, all I can see is writing. The file is not coming through.

Clear your cache and restart your browser. If that doesn’t do it, go to and copy the link with information about your browser to paste here for Support to use for troubleshooting. :slight_smile:

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I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.