Problem with cooling sequence and in general

Community Support
1

Hello everyone,

So the GF at my local shared studio space is cooling down before a print. It also gets about half way through even the most basic (not high-powered) cuts and engraves and needs to cool down. When it finishes I get the “Sorry, Something occurred, contact support etc.” message.

This happened on 6 -14 -18 at 8:10 pm central.
thanks for any help.

2

Cooling effectiveness is fairly highly dependent on the flow and temperature of ambient air that is pulled in the intake at the right.

Air flow can be impacted by blockage of the intake or by build up of residue on the exhaust fan.

What is the ambient air temperature near the GF?

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3

It varies but it is room temperature. So it is around 83 Fahrenheit at time of issue.

4

83 °F is outside of the range for the Pro models, way outside the operating range for the Basic and Plus models.

So until the the temperature is brought down lower than the range of the machine, it’s going to take a long time to cool.

From the User Manual:

temp%20range
temp range.JPG900×325 34.6 KB

Sorry! Had you thought about adding a portable AC to the area?

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5

This helps me. Thank you! I will read the manual more closely.

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6

Thanks @markwal and @Jules!

@cbourne214 Your Glowforge Pro features a closed-loop liquid cooling system that uses the air from the room to remove heat. It’s boosted by a solid-state thermoelectric cooler that allows for heavier use at higher ambient temperatures than the Basic. It is designed to print in an operating environment between 60 degrees Fahrenheit (16 Celsius) and 81 degrees Fahrenheit (27 Celsius). Printing outside these ranges may cause your unit to pause before starting, or to pause periodically during the print for cooling. This isn’t harmful, but it can make your print take a little longer.

You can try any of these things to improve warm-weather performance:

  • Try printing with no material on the bed (so as not to generate smoke and fumes) and no exhaust hose attached. If this works, then the problem may be that your exhaust hose is constricting the flow of air out of the unit, preventing cooling.
  • Examine the bottom-right side of your Glowforge. There are air intake vents, and if they become obstructed, it could make cooling less effective.
  • Try pointing a fan at the right side of your Glowforge. If there is warm air around the intake, this could help it cool off.
  • Power off your Glowforge and allow it to cool, then power it on and print immediately. When it sits idle, the fans are off, so heat can build up.
  • Just wait. Your print may take a little longer when it’s warm, but your Glowforge will protect itself and make sure it cools enough to prevent any loss of power or damage. And it’s clever enough to pick up from exactly where it left off, even if it loses Wi-Fi during the print!

I’m going to close this topic. Please post a new one if you have any other questions.