Problem with reseating and fans stopping

My printer is telling me to reseat my head and I have multiple times. This happened after cleaning fans with degreaser. Has anyone had this issue? We needed to clean fan after one month of use as we started seeing a lot of smoke now that’s it’s cleaned it won’t start up.

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You are likely going to need to wait for an actual staff member to look at your logs, but in the meantime (with the machine off), detach the white cable and take photos of both the male and female ends. You’re looking for any kinked wire/bent heads.

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I apologize for not replying here sooner. I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.