Proofgrade Maple Plywood Not cutting through

Proofgrade Maple Plywood doesn’t cut all the way through protective film and material when using auto settings on a GF Basic. Attempting manual cut this time at 145 spd full pwr.

Also the finished top material peels off easily from the middle core material.

Send them (or post it here) a picture of your results and they will likely credit your account. There have been multiple reports of incomplete cuts, and a few regarding the quality of the finish.

Here is a picture I took before moving on to the next project (recurring a
dozen more 'stache combs)


Thanks for letting us know. I’m sorry that your print didn’t come out beautifully! I’ve passed this on to the team.

To cut successfully, there are three important things to check. First, your material must lie flat. This requires a clean, properly installed crumb tray and flat materials. Second, there must be no obstructions, dirt, or damage preventing the laser light from reaching your material. Third, your design must be set up properly - for example, with lines that are fully on the material and that are set to cut. It’s hard to know which issue might be affecting your print, so please thoroughly inspect your unit and design according to the suggestions in our troubleshooter.

Once you’ve inspected and cleaned, please try another print. We included an extra piece of Proofgrade Draftboard with your materials shipment for troubleshooting. Please print the Gift of Good Measure on Proofgrade Draftboard and let us know the result. If it doesn’t print well, please let us know the date and time of your print and send photos of the front and back of the print.

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email