Purple button help!

Glowforge stopped During a project and button light turned purple. Then on the screen it said it was still engraving and time was counting down but nothing was happening inside machine.

Not sure, haven’t recieved my machine yet. Tomorrow is the day. :slight_smile:

I found this thought it might help


Have no clue why you got a purple button. But when the GF stops sending updated info to the cloud the user interface will not be updated. It’s just a free running timer. The user interface will still think the GF unit is online and operating normally. Often the same thing when a unit gets stuck with a lid open, focusing, cooling down or other status indicators. Something may be stopping the unit from updating the status. Might be wifi or might be a fault in the machine. With a purple button I would assume it is a fault.

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