is it really the button of death? ive had 4 replacement machines in a year and after cutting perfectly fine last night now i have the purple button as soon as i turn it on. Its perfectly clean, not that old of a machine but i have a ton of orders to get done and i cant afford a couple weeks of turn around because of a bum machine. im so tired of replacements and they have all been mechanical things not my fauly as to why they are broke!
Anyone get any help till support gets back to me?