Referral Page Brings a 500 Error


#1

Can someone help me? The referral page is bringing up a 500 error.

Thank you.


#2

What’s your referral URL? Mine is working. (https://glowforge.us/vklZIW)


#3

Thank you. The referral link works fine but not the referral page at the top right of the Glowforge page when logged in (see below).


#4

Mine works… unfortunately, it still shows 0.


#5

I think a 500 error is a server error, and they have to fix those individually on their end. (I had one for a couple weeks once, long ago.)

Don’t know how long it takes normally, but be prepared to wait for a while. :neutral_face:


#6

Yes, thank you. I saw someone late last year had the issue and they had to fix it on their end. Perhaps one of the staff will take note of the post.


#7

@VIP, I’m glad to hear the link works. I’ve let our team know about this issue.

If you continue to run into it, please write in to support@glowforge.com and let us know the email you used to purchase so we can make it right!


#8