So I’ve been SO pleased with the referral program and the team thus far, and I know that they are swamped with other issues. But I’m worried.
I am having trouble getting the transfer requests sent to my email and the ones that the support team have sent me say, “youve already spent the credit” I know that is impossible because my last Proofgrade purchase was totally covered by a card. I have a LOT of referrals stuck in credit added and now I am not sure what to do. I havent heard an update from my support ticket in a couple weeks. I just hope the referrals come through. Its never been an issue until now.
Any advice would help. It just stinks seeing the a TON of credit sit there. Now I am afraid to make any purchases of proofgrade because I dont want it to affect my transfers.