Refurbished Glowforge won't connect to the wifi

Anybody have any ideas on something I might be missing?
I set up a separate 2.4 ghz channel.
I’ve followed all the troubleshooting tips I could find.
Wasted a ton of time so far trying to get this thing up and running.
I’m at a loss

One way to see if it’s your wifi network that’s the problem is to try connecting the GF to your phone’s hotspot. If that works - it’s something in your network. If it doesn’t then it’s more likely your GF and you will need support to look into it.

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It was a technical issue.
Support got back to me and all is good now

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