Just Bought another $5,000 boat anchor… after this one will be switching to Omtech lasers!!!
How do I change my laser name… Did it on set up, but guess what… Didn’t save!!!
Lately Customer Service has been lacking!!!
Only support can rename a machine.
Surprise Surprise!!!
About done with Support/customer Service!!!
I’m tech is looking SO MUCH BETTER!!!
Open Architect!!!
Never heard of that brand. I just looked at the
AF2028-80 - 80W CO2 LASER ENGRAVER CUTTING MACHINE WITH 20” X 28” WORKING AREA (WITH AUTO FOCUS)
I will be researching this one for sure. I won’t be going with Glowforge when mine tanks.
(unless something changes DRASTICALLY with their support and quality control, which doesn’t seem likely. Sad, really, because I really like my machine. But I just passed the 1 year mark, so no warranty now.)
You don’t need to know or change the name of your Glowforge to use it, so I suggest you just carry on. In the interface, click the name of the first Glowforge, then choose the other name from the drop down menu.
On tech has a much larger foot print engraving and cutting, comes standard with a 60watt laser versus a 35 watt on the pro and for $230.00 more you can get the “z” axis which allows you the turn table to rotate items!!!
SO DONE WITH THE GLOWFORGE SUPPORT!!!
Why is it so important to change the name of the printer?
I think they want to rename it “Omtech”.
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