Rendering a design

Total newbie here. I am trying to trace a design and after placing the artwork it will not render the design. I took a basic rectangle (to be the outside of the wallet, put it in the Glowforge, traced it, uploaded the artwork and it will not render. Any suggestions

A quick work around would be to use the shapes tool and make your own rectangle in the interface avoiding the trace issue and also you will get a rectangle to cut rather than engrave. Use the placement/size tool to get the precise size you want. To see if your machine is having an issue, try to open the Gift of Good Measure and see if that renders correctly.

I’m sorry for the challenging start with your new Glowforge. I see that you’ve emailed us about this, and I’ve sent you a response there, so I’m going to close this thread.