I apologize to the GF support staff, as I know when I post here they will get an 2nd support ticket from me, but beings it’s a weekend, I am hoping someone in the community will have some advice regarding my problem. (I have researched this problem in this forum, and although many people have had the same issue, the post is always closed out with the comment that it is being handled through email, thus, not giving me the information I could use )
I have the GF basic… less than a month old. I got the air assist error (yes, I was using magnets, which may have set the warning off) I removed the magnets and tried again, but that didn’t work.
I went through the instructions for cleaning the air assist fan, and cleaned everything, although they had very little debris on them. (actually went through this process twice) I have even cleaned my exhaust fan and hose. I have cleaned the contacts on the laser head and on the carriage. I depressed the gold pins on the laser head to make sure they spring back (they do).
Still get the air assist error when I start the print. Any suggestions?? Right now I am pretty frustrated, as I imagine most of you can relate to.