I just received my replacement basic today and it’s not cutting smoothly.
I tried cutting the gift of good measure on the medium draftwood setting and 170/Full and didn’t cut at all.
Also tried cutting birch 140/FULL and it doesn’t cut 90%, it’s charring the edges bad and circles aren’t even even circles and when I look at the pieces it cuts out (tiny circles) they’re not even flat on the sides, they kinda slant in as if the laser isn’t going straight down.
I don’t know, I’m beyond frustrated, any ideas to try?!