Replacement filter dented in shippping

The filter I ordered looks like it got damaged by UPS:

  1. Is it still safe to use like this?
  2. Can I claim a replacement? (Was it shipped with insurance?

Hi @rickster - I am so sorry to see that your shipment has been damaged. We have followed up with you through email since this has to do with your personal account moving forward. I’m going to close this topic.

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