i’m quoting Hirudin and resubmitting this question. he may have emailed, but the reason he posted this question in P&S is valid and instead of just closing the post and answering his email, I think it’s something that should be answered on the public forum as he intended.
Choose “Add User” to invite the new owner to be a user of your Glowforge
Once they accept, email support@glowforge.com their first and last name and email and state that you’d like to have them become the owner of your Glowforge.