Reset please

Please reset my glowforge. I tried everything to reconnect with no luck. Notice if I post here that I can’t connect magically the next day I can connect without doing anything.

Please make it work, thanks signed, Frustrated

Sounds like you have wifi issues. The machine uses the 2.4GHz (b/g/n) band, which many modern wifi routers do not support as well as the 5GHz (a/c) band.

Here’s how you “reset” your wifi connection, however:

3 Likes

Could you be a little more specific than “I tried everything” ? It will help support if you list the steps you have taken and what your actual issue is. Is your machine showing “offline” or is it stuck on centering. List the things you have done like I rebooted the router, changed browsers, reset the wifi connection by going through setup again, etc.

2 Likes

It looks like your Glowforge has connected and you’ve been able to print since contacting us. That’s great!

I’m going to close this thread. If you run into any other issues, please start a new thread or email us directly at support@glowforge.com.

1 Like