I learned something today. I was making some snap and store boxes out of acrylic. I put lots of clip art on the sides and on the top. I have had two instances where when I reset the box, I lost all of the snap and store pieces and had only some clip art left. Everything I tried to do failed to reestablish the original design. Today it happened again. I emailed support to get it reset, but while waiting to have it reset I opened the snap and store template and deleted the clip art that I had been using, leaving a blank screen. I completely closed out of the Glowforge app and then reopened it. I opened the snap and store box and tried to reset it. Up it popped. Hope this will help someone having the same problems.
It would be valuable to be able to save templates that can have engrave art changed often, also having versions would be a great workflow addition.