My GF stopped working and I got an error saying Safety interlock open. I removed the pin and placed it back in. The tool is non-responsive.
That might be something that support needs to look into from their end, so sit tight until they can check your logs.
I’m sorry you ran into trouble. I see you emailed us about this already. I just followed up there with some next steps, so I’m going to go ahead and close this thread.