We were able to locate the file you sent to my attention from a different email address. Thank you for sharing it! I used it in the app to look into this further.
When I used the copy/paste feature within the app, I was able to create multiple copies of the design associated with a single print step for the text, and a single print step for the image. When I created multiple copies of the design by adding more instances of it with the “+” button in the menu bar, it created an individual print step for each copy of the image, and each copy of the text.
In the following screenshot, the top row was made by using copy/paste, and the bottom row was made by adding more copies of the design with the “+” button. I used some boxes and arrows to show the resulting print steps:
The purple arrows on the artwork illustrate how the print head will move. In the copy/pasted instances, since they’re treated as a single step, it moves across the entire row of images and then the text. In the instances added with the “+” button, the print head will move to each image, engrave it separately and then move on to the next. Printing each image separately would likely lead to a significant increase in print time.
When I went back through the logs, I found that the print which took longer had multiple individual print steps, while the print which was faster appears to have a single print step for all of the images, and a single print step for all of the text. As a next step, will you please try the following?
- Upload the SVG you sent via email to the App as a new design
- Select all of the artwork, and then copy and paste it
- Check to see if it still shows as a single print step for the text, and a single print step for the image
Please let me know how it goes!