Help!! I keep trying to make a project on the gf app and after about 10 minutes of building my layers… the app refreshes!!! And I lose it all! How do I save my project whenever?
You can just select the HOME on action bar and it will save the design in it’s current form. Then can click on the newly saved design and either open it, or elect to make a copy so you can add to or change it without disturbing what you have done so far.
I’m not sure what’s up with the app refreshing. Go to http://whatismybrowser.com and copy the “unique URL” link there and paste it into a message here; Support will need that for troubleshooting.
That said, it should save automatically as you create your project. When you go to your home screen, can you find the project and re-open it? Try clearing your cache and cookies, then restart your browser. That fixes all sorts of weirdnesses for me when I think the software is misbehaving. Usually it turns out to be my browser causing problems, instead.
I’m sorry you ran into trouble while using the app. The information which @brokendrum & @geek2nurse provided regarding the app saving your designs automatically is correct. When you edit a design on your Workspace, the changes are automatically saved as you make them. That means that if you close your browser, navigate to another page, or just hit refresh, your work should pick up right where you left off.
In addition to sharing a link to your browser information, will you please let us know if you see any improvement after clearing your browser’s cache and cookies? You can find instructions here: Chrome, Firefox, Safari, Edge We’ll be happy to look into this further for you.
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email firstname.lastname@example.org.