Not sure when this went into effect, but it isn’t great. I do scores on the majority of my projects, and the difference between Draft and HQ are pretty apparent. Not exactly sure why this is only the case for scores, for example, there’s a Draft Engrave option, but that isn’t the default. Just wondering if there’s a way to get these switched back, because I know I didn’t have to switch between these options previously.
I’m assuming it’s a UI thing on the backend, probably for everybody, so maybe it can’t be done and I’ll just have to incorporate switching the options every time, but I figured I’d bring it up.
I’m so sorry about the behavior you noticed while utilizing Draft Engraves and HQ Engraves.
As @eflyguy mentioned , we did modify the default setting to be set to the Draft Score instead of HD Score when printing on Proofgrade material. I apologize for this switch, but I appreciate the feedback you provided. I’ll make sure it gets back to my team.
For now, you will need to adjust the setting to HD when engraving, so that you receive the results that you are attempting to accomplish. I’ll close this thread for now, but please don’t hesitate to reach out to us directly at email@example.com in the future if you run into any more trouble. We’re here to help!