This represents my 3rd communication to glowforge about a user I added to my account that still cannot access premium features. Specifically access to the catalog designs that should be free. Since the designs cannot be downloaded locally then shared with this user, this needs to be fixed.
After sending this to support in a public discussion area, how do I get this issue resolved?
I think glowforge needs to work on their accessibility and communication skills.
I’m still trying to determine if the $15 a month is worthwhile. I can’t do that unless all my accounts have access.