Set focus not working for me today

Thank you for the update that this is occurring with two up-to-date browsers on your iPad. I’ve shared the details about this with my team so that we can investigate further. We’ll follow up as soon as we have additional information.

Just let me know if you need more info or testing.

Thank you for your patience while we looked into this. We’ve made a change on our end. Would you please try using Set Focus again on your iPad, and let us know if it now works as expected?

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I can report it is working normally now. It does move the head and focus the beam as it should. Thanks for fixing it.

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Thank you for the update. I’m glad to hear that you’re able to use Set Focus as expected now! If you run into trouble again, or have any questions, please post a new topic here on the forum or email us at We’ll be happy to help.