Setting up for the first time, button won't illuminate

Problems and Support
#1

Hello everyone,

I received my glowforge yesterday and had to spend this morning taking care of requirements in order to set it up. After unboxing via the online guide, I have moved onto the setup. I installed the laser head and moved the arm around per the setup guide. I turned the machine on, heard some water move, fans turn on, and the lights inside the work area came on…the start “magic” button , however, has not illuminated. It has been over an hour and it still isn’t lit up. What could possibly take this long? Is this normal? HELP!!!

#2

If the unit’s start button does not glow teal very soon after initial power-up just hold it down for 10 seconds. It will turn teal and then follow the normal wifi setup.

7 Likes
#3

Thanks, they didn’t cover the in the manual!

1 Like
#4

Thanks for the answer, @rpegg, that’s correct!

I’m sorry for the confusion, @Soldiermedic. It looks like you’ve gotten connected since you started this thread. Could you please let me know if you’re still running into any trouble?

#5

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.

#6