Something went wrong for sure. Note that the Snapmark has drifted over so there is something goofy. I don’t recall ever having a print this far off the mark. And if it happens often, then something could be off with your machine.
This isn’t the first time something similar has happened to me. I had also already cleaned all the lenses just before this print. The 2nd print was close in alignment, but there were several areas that didn’t cut through completely.
I don’t know how the head could have been bumped with the lid closed and only having a single piece of pg maple plywood in there. I didn’t hear anything weird, although it’s hard to hear anything over the volume of the fan.
When using Snapmarks, I have occasionally had the wrong marks found that led to location being wildly off. It thinks the right one is really the left or something. One thing you can try is slightly tilt your jig or whatever the marks are printed on, and see if the Snapmarks are found properly.
Thanks for letting us know about this, @kevquang. Often, when we see an offset this large, it occurs because the head was physically moved or accidentally bumped, which affects the current calibration. I extracted the logs from the print in question to investigate, and it looks like the printer head did not start from the “home” position. At times the head can be moved or bumped while preparing a print, and this can be fixed by rebooting the Glowforge to recalibrate. I’m so sorry for the inconvenience.
If you run into any other trouble, please start a new thread, or email us at support@glowforge.com. Happy printing!