I recently ordered a Glowforge and FedEx just contacted me to let me know that I needed to sign the General Agency Agreement ( which I expected) but they also forwarded me a word document stating:
- Finally, if the goods being imported into Canada were manufactured in Canada, the United States or
Mexico, then a NAFTA certificate of origin is required at time of clearance.
- We do not have a NAFTA certificate on file for clearance of this shipment.
- Please have your shipper provide a NAFTA certificate of origin for all goods made in the U.S.,
Canada or Mexico. If a NAFTA certificate is not provided then all applicable duties (in addition to the applicable taxes) will be assessed to this shipment
My understanding is that the printer was made in the US. What’s the best way to obtain such document? I already contacted Glowforge support and I am waiting for an answer but wanted to reach out in case someone has gone through the same process.
UPDATE: Glowforge support replied few days later that the NAFTA certificate doesn’t apply to Glowforge and after contacting FedEx a second time, they told me to disregard the document they shared with me. I received my GF yesterday, 2 weeks earlier than expected, and didn’t have to pay any import fees.