Shop Credit?


#1

I have an email saying I have $50 credit, but the order wants to charge my credit card. I looked through my email and there is no code to use either. Can someone point me in the right direction to find some answers? Thanks so much!


#2

Double check your email or your account page. I think you are talking about the $50 catalog credit they gave out which isn’t usable for ordering material from the shop. Only designs from the online catalog.


#3

Thanks for reaching out. @MechanicalGoose is right, the credit currently in your account is for the Design Catalog. I’m going to close this thread. If you have any other questions, please start a new topic or reach out to support@glowforge.com.


#4