Shop Credit?

I have an email saying I have $50 credit, but the order wants to charge my credit card. I looked through my email and there is no code to use either. Can someone point me in the right direction to find some answers? Thanks so much!

Double check your email or your account page. I think you are talking about the $50 catalog credit they gave out which isn’t usable for ordering material from the shop. Only designs from the online catalog.

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Thanks for reaching out. @MechanicalGoose is right, the credit currently in your account is for the Design Catalog. I’m going to close this thread. If you have any other questions, please start a new topic or reach out to support@glowforge.com.