Shuttle file issue

I just downloaded the Shuttle Discovery files and the second file is blank? I was able to successfully print the first and third. But the second shows no artwork. Anyone else run in to this and/or know how to fix it? Thanks!

someone reported an issue with it earlier. Could be they are in the process of fixing it.

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Thank you! I did search but didn’t see a topic on this particular issue but what you mentioned would make sense. I’ll try again later or tomorrow.

I just printed the 2nd file earlier today without issue. I had downloaded the file much earlier though. Have you tried a reset? Click on the 3 dots; design details; reset design.

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I didn’t know about that feature so thank you so much. That worked! My husband will be happy :slight_smile:

I’m glad you resolved it! Thank you @arh2 for your advice. I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re here to help!

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