Slightly off on horizontal cuts - ideas other than tightening belt?

Yes, sorry - I didn’t realize those didn’t fully upload. Here they are. Thank you so much for taking the time to send in those photos, I went ahead and documented them for you on your account. There are just a couple more things I would like to check in regard to the issue with the engraving.

Could you check the Gantry V-Wheels on both sides? These are the wheels that run along the track on the sides of the printer bed:

Please send photos of both sides so we can inspect this for you.​

Also, I noticed that there is some dirt/debris on the Carriage Plate belt could you try cleaning that belt with isopropyl alcohol applied to a lint-free cloth?

Lastly, I just wanted to confirm that you already have tightened the side belts? I will leave the steps for you below just in case you need them again.

We’ve discovered that photos don’t always come through well in emails, so you can follow this link for instructions to adjust the tension of the side belt.

Let us know how it goes!

Sorry for the slow reply. Life has been really frantic c keeping up with orders. I did tighten those belts and the side wheels and rails are clean and move very smoothly. But here are photos of them.

Thanks for tightening those belts again and checking those wheels again. Could you just double-check the tension of those belts and let me know if any of them seem loose to you?

When pressing lightly on one side of the belt, the other side should not move.

Like this:

(You should see an animated image above)

If they seem like they have good tension can you go ahead and print the Gift of Good Measure one more time and send photos back?

Let me know how it goes!


I am away from the machine now until after Thanksgiving. So I will check those and print again when I get back.

Sounds like a plan! Happy Thanksgiving and look forward to picking this back up whenever you’re ready!