Has anyone else been having issues with slowness of loading large engraved design? We have a Gigabit of the internet and are still having connection issues with files we have previously cut before.
I have reset the router and I have cleared cashe in my browser… Any other tips or trick or is this just a Covid19 internet issue?
@Whengeekscraft, I’m sorry about the trouble when trying to print your design. In order to look into investigate the issue, would you be able to share a copy of the file which had trouble loading, or email it to us at support@glowforge.com? Does the same issue occur when you attempt to print more simple files?
@boxhounds08, we try to keep support to a single topic per thread. If you’re running into trouble, please post a new topic here on the forum, or email us at support@glowforge.com and we’ll be happy to help!
Today mine is taking just under twice the amount of time that it normay has. It was working just fine on Friday. I didnt turn on yesterday and today it is running super slow. Same settings, same material except now glowforge requires me to put a piece of acrylic under whatever I’m printing.
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.