Hi all - this is my first time posting. I have submitted a ticket as well. When I turned my machine on today I heard a small clickety-click, click noise and then…poof…if was gone. Sounded as if something was stuck in the fan for an instant and then made it through. Sounded plastic-y if that helps. So now my forge is stuck in either scanning or centering and makes no movements from the home position. I have read a number of posts about checking the five clips and I am possibly missing one from the cable that goes into the lid camera, though I am unsure of what that area looks like close up.
Things I’ve tried:
Turning forge off and on
Checking the 5 clips
Checking the print head cable clip really well, removing and reinserting
Checking the entire exhaust system and outside areas for whatever object I heard when I first turned it on
Cleaning all the lenses
I’d like to upload a picture here of the lid camera cable insertion area but I seem unable to get it in. Sorry!
Thanks for your help