Software and coneecting

I have get not get my glowforge to connect. I s there a number for technical support?

No, but posting here opens a support ticket. If you’d like to provide some details about your problem, a fellow owner might be able to offer some suggestions while you wait for support to check in.


I can not get past the page that says connect your Glowforge to WIFI. I have internet, got a brand new router. I can get on the internet , but can’t figure this out.

Are you sure your network is 2.4GHz?


Maybe this will help?

I have wi-fi and interenet

… or this:

Sorry, you may have to wait for someone from staff to chime in. They will see your post and be along shortly.
Sorry … meant to send this to [coastallosttreasures]

I am on that page and it just won’t connect is the issue

Hi @coastallosttreasures! I see you already emailed us about this and we’ve sent you a response there, so I’m going to close this topic.