Still blurry and not reading the code unless under camera

I have shut the GF off then back on and it will now read the QR Code for the small material if you put the material in the middle of the bed with code right under the camera. However, for the bed size sheets it will still not read the code.

I’m sorry you’re still having trouble with this and I appreciate you posting to let us know!

I extracted the logs to investigate, and it looks like there is a different issue here.

I’m continuing to look into this, and I’ll update the topic as soon as I have more.

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Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.

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