It’s been over ten business days and I still haven’t receive the shipping refund difference?
I ordered a Glowforge Basic on 22nd October 2015 and waited over three years patiently.
I sent an email to support on December 2018 to request to ship to a US location and accepted the Glowforge shipment on 21st December 2018. They said they initiate shipment very rapidly but seems that it’s not for me. I thought the Glowforge Basic is on backordered but it is not coz some people ordered their Glowforge Basic just a few days or a week ago and they have already received the unit and printed somthing show on Facebook.
As their comments, those customers also think that it’s backordered unit February, so many of them really received it.
They are very lucky!
Could you please help to check what’s going wrong with my order?
Please send me the tracking information immediately.
Really really UNFAIR!
First come first?