Still Stuck in Calibration

Continuing the discussion from Stuck in Calibration:
The only thing that happens now is that the head is shaking for a few seconds at a time. Still stuck and can’t print.

Trying to upload a video of the head but this forum won’t let me

Discourse only allows for very short videos.

Dang. Sorry you are having trouble.

Have you ever gotten anything to work in the past few days?

nope - nothing. Just stuck on calibration. I just emailed support with the video of the shaking, so we’ll see what happens.

I see you already emailed us about this.

Thank you for including the video! We’re working on it there, so I’m going to close this topic.